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Madly Learning sells digital products to teachers. Our refund and return policy are simple.
A purchased product or program cannot be returned or refunded once it has been accessed by the purchaser.
All Madly Learning products that are sold to the end-user (Teacher) are ACCESSED under one of two conditions.
Unlike books or other hard goods, digital products cannot be returned or refunded once they have been accessed.
However, there are some circumstances where we will consider offering a refund. We ONLY issue refunds on the following conditions.
*** All processed refunds will incur a 10% administration fee
We do not offer refunds when:
Cancellation Procedure: Members wishing to cancel their monthly recurring subscription must do so within their account settings on our platform. No other methods of cancellation (e.g., email, phone, etc.) will be accepted or recognized.
Upon successful cancellation:
Cancellation Constraints: Upon the assignment of grade levels, cancellations are not allowed. All associated payments must be completed as agreed.
For those utilizing payment plans: While it’s possible to halt upcoming payments (except for those made via Paybright), such an action is considered a violation of the full payment commitment.
Modifications to Policy: We reserve the right to modify or update this Cancellation Policy at any time, and any changes will be effective immediately upon posting. It is the member’s responsibility to review this policy periodically to remain informed.
Questions & Support:
For any questions or support related to your subscription or this policy, please contact our customer support team directly.
By using our site and purchasing products here, you acknowledge that you have read, understood, and agreed to this Membership Subscription Cancellation Policy.
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